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Emotionally Intelligent People Use These 4 Words When They Meet People They Don't Remember Meeting (But Who Remember Meeting Them)


Four words that turn an awkward situation–one we’ve all experienced–into a positive one. A man walked up to me on Saturday at the NASCAR race weekend in Chicago. “Hi Jeff,” he said, smiling. “We met last year in Dubai. How have you been?” “Good,” I said, and froze. I didn’t remember him. His smile …

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