Health
How Emotionally Intelligent People Use 'the Penguin Rule' to Become Extraordinarily Persuasive
Study co-author: “It blows my mind.” “Hey, how’s it going?” “I’m sorry if anyone was offended.” “I know exactly how you feel.” What do these phrases have in common? People with high emotional intelligence know that they’re ostensibly positive expressions that you should nevertheless use sparingly, if …